Mediation of business disputes is a process where parties engage a neutral third party to facilitate communication between them geared towards resolving a dispute. Resolution of disputes through mediation is an effective tool for any business.
Business disputes often require resolution in an efficient and cost-effective manner, which mediation often provides. Moreover, mediation allows a business to control the outcome of the process and enables both parties to a dispute to foster their business relationship.
During the mediation process, there is an information stage where parties exchange their views of the dispute and the goals that they hope to achieve during mediation. The mediator plays the role of an impartial third party ensuring that both parties have been heard and understood. The constructive dialogue conducted during the information stage has proved to be a useful tool for businesses to discover the underlying interests with an opposing party.
In certain instances, parties have found solutions to business disputes simply by defining their business interests to the mediator in a non-confrontational manner. In many successful mediations, parties leave the mediation table with more than a solution to a dispute and explore new opportunities to partner together based on the information obtained during mediation.
Additionally, a skilled mediator is capable of identifying business practices and processes that lead to conflict between the parties. Information obtained from the mediator’s report can enable businesses to streamline their practices to avoid future conflict. Further, mediators can assist parties in a dispute to craft a solution that provides realistic action plan for achieving their shared interests including goals and timelines for when to achieve the same.
Overall, the holistic approach to dispute resolution offered by mediation is an effective way to resolve business disputes.
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